Welcome to the Cambium Learning Technologies Customer Support Portal. You can use this portal to search our Knowledge Base / FAQ for answers or submit a request if you need help.

If you submit a request, please allow our support staff up to 1 business day to review and respond to your inquiry. If you need immediate assistance, please call 800-547-6747. If you call regarding an open or existing request, please provide your Request ID number ("ticket number") to the Customer Service Representative or Technical Support Specialist.

Customer Service
Hours: 7:00 AM to 5:00 PM Mountain Time
Phone: 800-547-6747, choose the customer service option
E-mail: customerservice@cambiumlearning.com
Submit a Request

IntelliTools / Kurzweil 3000 Technical Support
Hours: 7:00 AM to 5:00 PM Mountain Time
Phone: 800-547-6747, choose the applicable technical support option
E-mail: technology@cambiumlearning.com
Submit a Request
Remote Desktop - must be on the phone with a Technical Support Specialist before use

Kurzweil 1000 Technical Support
Hours: 8:30 AM to 5:00 PM Mountain Time
Phone: 800-547-6747, choose the K1000 technical support option
E-mail: k1000support@cambiumtech.com
Note: K1000 technical support is only available via phone and e-mail.

Highlighted Knowledge Book Pages


Kurzweil 3000 ~ What can a Kurzweil 3000 LearnStation do?
Kurzweil 3000 ~ Kurzweil Scanner Compatibility and Information
Kurzweil 3000 ~ Guide to fixing Read the Web in Firefox 3.6.x (Macintosh)
Kurzweil 3000 ~ Guide to fixing Read the Web in Firefox v8.x
Kurzweil 3000 ~ Guide to setting up Kurzweil 3000 V11 Web Licensing
Kurzweil 3000 ~ Remotely Installing K3000 V12 and MSI Deployments

Knowledge Book Pages Rated Most Helpful


Kurzweil 3000 ~ Guide to fixing the KESI Virtual Printer
Kurzweil 3000 ~ What can a Kurzweil 3000 LearnStation do?
Kurzweil 3000 ~ Guide to setting up Kurzweil 3000 V11 Web Licensing
Kurzweil 3000 ~ Guide to fixing BookShare functionality in Kurzweil 3000
Kurzweil 3000 ~ Kurzweil Scanner Compatibility and Information
Kurzweil 3000 ~ Guide to the Automater
Kurzweil 3000 ~ Guide to updating / patching Kurzweil 3000
Kurzweil 3000 ~ (Reading Highlighter is black while reading) Run-time error '91': Object variable or With block variable not set
Kurzweil 3000 ~ Remotely Installing K3000 V12 and MSI Deployments
Kurzweil 3000 ~ Guide to fixing Read the Web in Firefox v8.x